Return Policy
RETURN POLICY
REFUNDS & EXCHANGES
CROWD CPH has 14 days return policy, which means you have 14 days to request a return or an exchange from the day you received the order.
To start a return, you have to contact CROWD CPH team here: hello@crowdcph.com When your return is accepted, you will have to send the garment(s) back to the following address:
Blue Water Shipping A/S
Ventrupparken 8 B
2670 Greve
Att.: CROWD CPH
We will notify you once we have received and inspected your return. Then you will be automatically refunded on your original payment method. Please keep in mind the transaction can take up to 7 bank days to process and post the refund.
All shipping expenses / costs will be covered by the you / the customer. Please remember to make a request before sending items back.
EXCHANGES
If you want to exchange your purchase, you have to make the exchange request no later than 14 days after you have received the order. You have to notify and get a confirmation from the CROWD CPH customer service team of your exchange here: hello@crowdcph.com